Forecasting Demands: Strategies to Avoid Stockouts and Overstocking

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  • Post published:September 5, 2024
  • Post category:E-Commerce

Managing inventory can be tricky for a company. You might play it too safe and buy more than you need, just in case. These actions can lock up valuable funds in idle inventory, putting the business under financial pressure. Also, if inventory sits around too long, it can get outdated or damaged.

Alternatively, you might sell out too quickly and fail to replenish your stock in time, losing potential customers.

To dodge these scenarios, it’s all about understanding demand and keeping just the right amount of stock — find out how in this article.

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Why Is It Important to Balance Stock Levels?

Running low on stock can be a real headache and make it tough to do your job well. Over time, this can frustrate customers with long wait times or broken promises. As trust fades, you might start losing clients and hurting your reputation, which isn’t great for business.

Having too much stock can also be risky. The longer stuff sits on the shelf, the more likely it is to expire, get damaged, or become unsellable.

Plus, investing too much money in extra stock means having less cash on hand for other business needs, which could strain finances.

Forecasting demand helps you maintain the right balance of stock levels. Let’s explore the factors affecting demand and discover strategies to stay ahead of it.

Methods for Determining Demand

Getting demand right helps you avoid wasting resources on inventory and ensures you keep up with customer orders. Let’s discuss how exactly you can get a better understanding of demand.

Historical Data Analysis

Historical data is one of the best ways to forecast demand. Usually, it means using your own sales data.

If you’ve been selling for some time already, this won’t be a problem — you can track your sales and use that information to predict future demand. The easiest way to do this is by accessing the data on your ecommerce platform.

Take Ecwid by Lightspeed, for example. It provides sellers with the Orders report, which shows how many items customers typically buy, how many you sold over a certain time and other insights.

Ecwid also gives you a handy Product Sales and Stock Overview report. It’s a quick summary of what you’ve sold over a certain time and where your stock levels stand. Plus, you can compare these stats to the previous period to see if sales for specific items have gone up or down.

A Product Sales and Stock Overview report in Ecwid admin

Market Research

If you’re just starting a business, market research can help you determine the potential demand for your product or service. It allows you to follow customers’ spending habits while also getting a good grasp of the price changes throughout the supply chain.

Depending on your industry, there are many resources to determine demand. Trade magazines are a great example of this.

Alternatively, set up pre-orders in your online store. This way, you can gauge the level of demand before investing in inventory.

Accepting pre-orders in an Ecwid store

Predictive Modeling

Predictive modeling is a technique used to forecast outcomes and anticipate how your company will perform in various scenarios.

Incorporating predictive modeling into your operations also enables you to develop purchase and sale strategies that minimize the risk of stockouts.

This option is more suitable for large enterprises as it can be quite costly and is usually done by data specialists.

Factors Influencing Demand

There are lots of things that influence demand. We can’t cover them all, but we always focus on three key factors and suggest you keep an eye on them, too.

Seasonal Trends

Seasonal trends influence nearly every industry. Understanding these cyclical patterns is vital for accurate demand forecasting. Seasonal variations encompass weather changes, holidays, vacations, school schedules, and sporting events.

Recognize the seasonal trends specific to your market and integrate them into your business and marketing strategies. For example, if you sell winter gear, you’ll likely experience a surge in demand during the colder months. On the other hand, if you sell swimsuits, your peak season will be during the summer.

Incorporate these trends into your inventory planning to anticipate demand fluctuations and identify potential stockouts before your competitors do. For example, if your market experiences an annual spike in demand during the holiday season, stock up on popular items well in advance.

Consumer Behavior

Understanding consumer behavior and purchasing patterns is crucial for accurate demand forecasting and avoiding stockouts.

Moreover, tracking consumer behavior can significantly enhance your product turnover rates.

A product turnover rate measures how quickly inventory is sold and replaced with new stock. This metric is essential for avoiding excess inventory.

A formula for calculating inventory turnover rate (COGS means cost of goods sold)

Also: Key Financial Metrics Every Ecommerce Business Owner Should Master

To better understand consumer behavior, consider implementing a customer relationship management (CRM) system to track purchase history and preferences. This data can help you identify popular products, determine buying patterns, and tailor marketing efforts to specific demographics.

Market Dynamics

Market dynamics means analyzing and understanding how external factors such as industry trends, economic conditions, and consumer preferences impact your business. You can adjust your product offerings by staying up-to-date on these dynamics.

Staying informed about market trends and competitors helps to maintain a competitive edge and capitalize on opportunities others may miss.

Here are some resources to help you stay up-to-date:

Google Trends: This tool allows you to see search interest for specific keywords and topics over time. Use it to track trends and compare your business’s popularity with others in your industry Industry publications: Subscribe to trade magazines, newsletters, and blogs on your industry. These sources can provide valuable insights into market dynamics. Social media: Follow thought leaders and competitors in your industry; they often share news and updates about your niche.

Maintaining Optimal Inventory Levels

In addition to understanding the demand, you can follow some other practices to maintain optimal inventory levels. These include:

Training Your Team

To prevent overstocking and better manage finances, set up guidelines for the purchasing team to follow. For example, establish a minimum and maximum inventory level for each product based on demand. This will help your team make more informed purchasing decisions.

Also, ensure your ordering team is familiar with the specific terminology used by your suppliers. Using the correct internal names for products helps prevent misunderstandings and ensures that your orders are accurately fulfilled.

Ensure that only the staff responsible for managing inventory are granted permission to update stock levels in your online store. This precaution helps prevent potential errors. With Ecwid, you can easily assign specific staff permissions to restrict access to certain parts of your online store.

Investing in Inventory Management Software

Using inventory management software can greatly simplify maintaining optimal inventory levels. These tools allow you to track stock levels, monitor demand, and set up automatic reorder points for when inventory reaches a certain threshold. This can save time and reduce human error when managing your inventory.

Selecting the right inventory management tools depends on the type of inventory you handle and your customer interactions. Different businesses have varying needs: some manage large volumes of bulk items, while others are part of a supply chain without direct consumer interaction.

Ecwid by Lightspeed is an ecommerce platform that comes with a set of automated tools that make managing inventory for an online store a breeze. Here are just some of them:

Specifying the stock quantity for your products. When customers make purchases, our system will automatically update the stock levels, with no extra effort required from you. Restock alerts. You’ll get a notification when your inventory is low, ensuring you don’t run out unexpectedly and giving you time to restock. Pre-orders. Minimize lost sales and generate revenue even before your products are in stock.

Learn more about managing inventory in your Ecwid store.

Ecwid sends you low-stock notifications automatically, so you can restock products on time

Building Reliable Supplier Relationships

Maintaining good relationships with your suppliers is crucial for successful inventory management. To do that, follow these tips:

Communicate regularly: Keep your suppliers informed about any changes in demand or inventory needs. Pay on time: Ensure that you pay your suppliers on time to maintain a good rapport with them. Plan ahead: Work with your suppliers to forecast future demand and plan accordingly. Diversify your supplier base: Having multiple suppliers can help mitigate risks in case one supplier is unable to meet your needs.

Having a good relationship with your supplier can help negotiate some benefits, such as establishing net 30 payment terms. This arrangement allows you 30 days to pay after receiving goods, providing you with more flexibility.

Take a Step Towards Better Inventory Management

Predicting demand is a crucial element of effective inventory management. Take into account the seasonal highs and lows, consumer behavior, and what’s relevant in the market. Continuously track your inventory and ensure your employees are keeping it correctly updated.

On top of that, software can take your efforts to the next level. Ecwid by Lightspeed isn’t just about managing inventory; it offers a range of tools to help you run and grow your business smoothly. Whether you’re new to the game or a seasoned pro, it’s definitely worth checking out.

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How to Secure and Handle User Data Responsibly in Facebook Advertising

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  • Post published:September 5, 2024
  • Post category:E-Commerce

In 2024, Facebook boasts a staggering three billion monthly active users, making it an unparalleled platform for targeted advertising.

Studies show Facebook ads can generate a return on ad spend (ROAS) of up to 4x, highlighting their effectiveness in reaching the right audience.

However, this power comes with a significant responsibility for user data privacy. The 2021 data breach, which affected over 530 million users, is a stark reminder of the importance of secure and ethical data handling practices.

This article gives you the know-how to navigate Facebook advertising while making sure user data security comes first. We’ll delve into best practices, legal requirements, and actionable steps to ensure your campaigns are not only effective but also trustworthy.

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The Importance of User Data Security in Facebook Advertising

User data privacy in Facebook ads is essential on many levels, from ethical best practices to legal compliance to building trust with your target audience.

Trust Is Everything

When users trust you with their data, they tend to engage more with your ads, which could eventually turn them into repeat customers. This trust translates into higher click-through rates, better conversion rates, and increased customer lifetime value.

Legal Compliance

Mishandling user data leads to hefty fines and legal troubles. Under GDPR, fines can reach up to €20 million or 4% of global annual turnover, whichever is higher. The CCPA imposes fines of up to $7,500 per intentional violation.

Brand Reputation

Data breaches, though seemingly uncommon, became starkly evident in 2023 when a single incident in the US impacted approximately 37 million users.

In 2023, the largest data breach in the US by the number of affected users was the T-Mobile incident (Source: Statista)

A data breach seriously damages your brand’s image and costs you customers. Studies show that 81% of consumers will stop engaging with a brand online following a data breach, and 65% will lose trust in the organization.

Competitive Advantage

Strong data security practices set you apart from competitors. As consumers become more privacy-conscious, businesses that prioritize data protection gain a significant edge in the market.

Long-Term Sustainability

Robust data security helps keep your advertising efforts going strong. It helps avoid sudden hiccups from compliance problems or breaches, keeping your campaigns running smoothly and without interruptions.

Complying with Data Privacy Regulations

Two major laws that you must know about when handling user data are GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

These laws govern different geographic locations and are primarily regarded as the best overarching guidelines for data privacy compliance.

Let’s give a quick overview of what each law entails:

GDPR (for European users):

Get clear, specific consent before collecting data Tell users exactly how you’ll use their data, including any third-party sharing Allow users to access, change, or delete their data at any time Implement data minimization practices, collecting only necessary information Report data breaches to authorities within 72 hours Appoint a Data Protection Officer if processing large amounts of data (meaning extensive amounts of personal data, which could significantly impact many individuals.)

According to this survey, about 90% of respondents across all countries considered online privacy important (Source: Statista)

CCPA (for California residents):

Inform users about the categories of data you’re collecting Give users the right to opt out of data selling Provide equal service, even if users opt out Allow users to request the deletion of their personal information Update privacy policies to include CCPA-specific information Implement verification processes for user requests.

Best Practices for Data Security in Facebook Ads

Let’s dive into the ins and outs of handling customer data while advertising.

Stay Privacy Compliant

This goes without saying, but it’s crucial to prioritize privacy compliance when handling customer data. Keep in mind the following:

Respect user preferences with Facebook’s privacy settings
Use Facebook’s privacy settings to make your ads match what users want. You can limit who sees your ads based on what users pick.

It’s all about respecting users’ choices on data sharing and tweaking ad preferences to match, like opting out of targeting based on interests or behaviors.

Update ad targeting and data collection practices
You can do that by:

Regularly reviewing and updating your ad targeting and data collection practices to comply with the legal requirements of GDPR and CCPA Implementing identity theft protection measures and consider obtaining insurance to safeguard against potential breaches.

Provide transparent data usage disclosures and consent mechanisms
Here’s how to do that:

Ensure that your data usage policies are clearly communicated to users. This includes detailing how their data will be used in your advertising campaigns. Obtain explicit consent from users for data collection and usage and provide easy-to-use options for them to withdraw consent at any time.

When displaying a cookie consent popup on your website, allow customers to select which cookies to enable

If you run an Ecwid store, check out this instruction to enable a cookie consent banner in your online store.

Monitor for Suspicious Activity

A big part of protecting against data breaches is vigilance and monitoring any suspicious activity. This can include:

Review Facebook Ads Manager regularly
Keep a close eye on your Facebook Ads Manager for any unusual activities, such as sudden changes in ad spending or unexpected ads being published.

Use multi-factor authentication (MFA)
Secure your accounts by enabling multi-factor authentication. This adds an extra layer of security, making it harder for unauthorized users to gain access.

Follow Facebook’s security recommendations
Adhere to the security guidelines and best practices recommended by Facebook for advertisers.

Segment and Retarget with Care

Retargeting is a powerful tool for reaching potential customers, but you need to use it responsibly. Only display retargeting ads to those who have shown genuine interest in your product or service.

Also, keep in mind the following advice:

Limit retargeting with frequency caps
When users see the same ad repeatedly across different platforms after visiting a website, it can lead to discomfort, as it feels like they are being "followed" online.

To prevent user fatigue and annoyance, set reasonable frequency caps on your retargeting ads. This ensures that customers are not overwhelmed by seeing the same ad repeatedly.

This retargeting ad is aimed at individuals who have previously shown interest in these specific products

Avoid over-personalization
While segmentation and retargeting can improve ad performance and reduce costs, it’s important not to overdo it. Over-personalization can creep users out and lead to privacy concerns.

Over-personalization in advertising means using highly specific personal data. Ads that reference exact locations, recent purchases, or specific personal information (e.g., mentioning a user’s recent health condition) can make users feel their privacy has been invaded.

For instance, Facebook ads can’t suggest that the advertiser knows someone’s personal info, like their name.

Do: "Print a customizable T-shirt with your name!" Don’t: "Billy Taylor, get this T-shirt with your name printed on it!"

For more tips and examples of what is allowed with ads concerning privacy, visit the Meta Transparency Center.

Provide clear explanations for ad targeting
Be transparent with users about why they are seeing certain ads. This can be done through clear and concise explanations within the ads themselves or through easily accessible privacy policies.

Following these best practices will ensure that, while keeping your Facebook Ads CPC to a minimum, you respect your customers’ data and comply with regulations on data handling, ultimately saving you from potential penalties and fines should you breach data handling regulations.

Ethical Considerations in Handling User Data

Handling user data ethically extends beyond following laws. It’s about respect and building trust.

Here are some key points to consider when it comes to handling data ethically:

Always get clear, unambiguous consent before using data, avoiding pre-ticked boxes or unclear language Explain data usage in simple, clear terms, providing examples of how the data will be used Respect user choices about data sharing and ad preferences, implementing them immediately across all platforms Implement a comprehensive data retention policy, deleting user data when it’s no longer needed Be transparent about any data breaches, notifying affected users promptly and comprehensively Conduct regular ethical audits of your data practices, involving external experts if necessary (you can implement automated tools for that) Implement privacy by design principles in all your advertising technologies and processes Educate your team on the ethical implications of data usage, fostering a culture of respect for user privacy.

Wrapping Up

Securing and handling user data responsibly in Facebook advertising is not just a legal requirement — it’s crucial for building trust with your audience and ensuring the long-term success of your advertising efforts.

You can create effective ad campaigns while respecting user privacy by following these best practices, staying compliant with regulations, and implementing strong security measures.

Remember:

Stay up-to-date with privacy laws, making compliance a continuous process Be transparent about data usage, building trust through clear communication Implement strong security measures, treating user data as you would your own Regularly audit your data handling practices, addressing any vulnerabilities promptly.

Now, it’s your turn to put these practices into action. Start by reviewing your current Facebook ad strategies and implementing at least one new security measure this week. Your customers — and your business — will benefit from your improved data security practices.

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